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Socialia

Your Guide to Social Media and Digital Life

Cyber Media Guidelines

Freedom of opinion, expression and the press are human rights protected by the Undang-Undang Dasar 1945 (the 1945 Constitution). Cyber media are part of that freedom, so they must be run with responsibility and professionalism and in compliance with Undang-Undang Nomor 40 Tahun 1999 tentang Pers (Law No. 40 of 1999 on the Press, or the Press Law) and the Kode Etik Jurnalistik (Journalistic Code of Ethics).

Socialia has drawn up these guidelines in line with the Pedoman Pemberitaan Media Siber (Cyber Media Reporting Guidelines) issued by the Press Council (Dewan Pers), and applies them to the management of all content on this site.

1. Scope

  • Cyber media means any form of media that uses the internet and carries out journalistic activity in line with the Press Law and the standards set by the Press Council.
  • User-generated content means any content created and published by users of a cyber media outlet, including articles, images, comments, audio, video and other uploads attached to the outlet.

2. News Verification and Balance

  • In principle, every news report goes through verification.
  • A report that could harm another party requires verification so that it is fair and balanced.
  • Exceptions apply only when the report concerns an urgent public interest; the primary source of the news is clearly identified, credible and competent; the subject of the report cannot be located or interviewed; and the outlet tells readers that the report still needs further verification.
  • Once a report under such an exception has been published, the editors must continue the verification and publish the result, with a link to the unverified report.

3. User-Generated Content

If Socialia opens space for user-generated content, such as a comment section, the following provisions apply:

  • Users must agree to terms and conditions that prohibit false, defamatory, sadistic and obscene content; content that expresses prejudice and hatred related to ethnicity, religion, race and intergroup relations or advocates violence; and content that discriminates on the basis of gender or language, or that demeans the dignity of people who are vulnerable, poor, sick, or living with a mental or physical disability.
  • The editors have the authority to edit or remove user-generated content that violates these provisions.
  • The editors provide a complaint mechanism for violating user-generated content and follow up within 2 x 24 hours (48 hours) of receiving a complaint.

4. Rectifications, Corrections and Right of Reply

  • Rectifications, corrections and rights of reply follow the Press Law, the Journalistic Code of Ethics and the Right of Reply Guidelines (Pedoman Hak Jawab) issued by the Press Council.
  • A rectification, correction and/or right of reply is linked to the report it rectifies, corrects or answers, and includes a note of the time it was published.
  • If a report is redistributed by another cyber media outlet, responsibility for the report stays with the outlet that produced it, while the outlet that redistributed it must also publish the rectification, correction or right of reply.
  • A cyber media outlet that does not honor the right of reply may be subject to sanctions under the provisions of the Press Law.

5. Retraction of News

  • A published report cannot be retracted for reasons of censorship from outside the editorial team, except in matters concerning ethnicity, religion, race and intergroup relations, decency, the future of children, the traumatic experience of a victim, or other special considerations determined by the Press Council.
  • Other cyber media outlets must follow the retraction of quotations from the original outlet's report once it has been retracted.
  • Every retraction is accompanied by a reason that is announced to the public.

6. Advertising

  • Cyber media must clearly distinguish between news products and advertising.
  • Every report, article or other content that is advertising and/or paid content must be labeled "advertorial," "advertisement," "ads," "sponsored," or another word that makes clear the content is advertising.

Socialia respects copyright as regulated by the applicable laws and regulations.

8. Publication of the Guidelines

These guidelines are displayed openly on the Socialia site so that users can read them easily.

9. Disputes

The final assessment of any dispute over the implementation of these guidelines is settled by the Press Council.